The Mayor’s Office of Reintegration Services (RISE) utilizes direct services and partnerships with other agencies to assist the formerly incarcerated in their reintegration back into the community. If you are a returning citizen, RISE has a variety of services to meet your needs. If you are looking to improve your literacy level, enhance your work related and/or interpersonal skills, or enroll in a vocational training program, RISE may be able to assist you. Select an option below to get started.
Enrolling into the program
How can I sign-up for RISE?
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1. How do you register for the RISE program?
Ans. There are two options, one you can go onto our website rise.phila.gov and click the online registration tab, or two come visit us during our walk-in hours Monday – Thursday between the hours of 10am-1pm and you’ll have the chance to sit down with a case manager to see if you’re eligible.
2. Do I need an appointment to come register for the RISE program?
Ans. No, we have walk-in hours Monday –Thursday between 10am-1pm.
3. Am I eligible if I am on house arrest, in a halfway house or on work release?
Ans. Yes, ask your case worker or probation/parole officer to contact us at (215)683-3370 in order to set up an appointment to come in.
What services are offered at RISE?
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Case Management FAQ
1. What is Case Management and why do I need it?
Ans: The RISE Reentry Case Management Team is a group of human/social services professionals who are experienced in providing re-integration planning and case management to individuals with a history of incarceration or criminal justice involvement. Each RISE case manager is a Reentry Specialist who is motivated, enthusiastic, and dedicated to working with, and supporting Philadelphia’s returning citizens in their efforts to become responsible citizens, despite their criminal backgrounds.
2. Will my case manager contact my probation/parole officer?
Ans: RISE case managers have a working relationship with county, state and federal probation/parole. They will advocate on your behalf when you are compliant with the program and in contact you case manager. However, if you are not attending classes or are violating RISE policies and procedures, we will also pass that information along to your PO.
3. How long will I have the support of my case manager?
Ans: As long as you remain in touch with your case manager and are working with RISE to successfully reintegrate, your case manager can assist you for up to 12 months. Case Managers often remain in touch with participants after the 12 month mark even though direct services are no longer available.
4. Will my case manager talk to my halfway house or work release program about my schedule?
Ans: RISE case managers work closely with the Work Release Program and the Halfway Houses in the city of Philadelphia. We will ensure that the appropriate people at the facility in which you reside in are aware when you are scheduled to be at RISE.
Life Skills FAQ
1. Why do I need Life Skills training?
Ans: The methodology behind these courses is to assist participants with obtaining the tools needed to take charge of their lives and to begin leading a more productive and effective life, thus improving public safety.
2. How long is Life Skills training?
Ans: Life skills training is a two(2) week course.
Job Readiness Training(JRT) FAQ
1. Why do I need Job Readiness Training(JRT)?
Ans: The goal of JRT is to teach the latest and most innovative ways to secure employment with the ultimate goal being to create legitimate income and reduce recidivism.
2. How long does JRT classes last?
Ans: Job Readiness Training(JRT) is a structured 3 week course.
Benefits Bank FAQ
1. What is the Benefit Bank?
Ans: The Benefit Bank is a web-based service that simplifies the process of applying for many state and federal benefits for low- and moderate-income individuals and families. The “one-stop-shop” concept of The Benefit Bank reduces the amount of time needed to apply for benefits.
2. How much does it cost?
Ans: The Benefit Bank is a free web-based service.
3. How can RISE help me apply for benefits?
Ans: RISE staff is trained to use The Benefit Bank in order to help participants determine what benefits they do and do not qualify for.
General Equivalency Diploma(GED) FAQ
1. Why should I enroll in Literacy classes?
Ans: In today’s competitive job market, education is a necessity to earn a living. By improving your literacy skills and working toward your GED, you are also improving your chances to obtain and retain employment.
2. What can RISE do to assist me in obtaining my GED?
Ans: Through a Partnership with the Center for Literacy, RISE offers literacy services to participants looking to work toward their GED and increase their reading, writing and math skills.
3. How do I enroll?
Ans: After completing paperwork with a case manager, RISE participants seeking a GED are given a date for the next GED Orientation. Individuals then attend the Orientation where they take a TABE assessment and learn more about the program. The results of the TABE assessment allow for individuals to be placed in the appropriate GED class level.
4. When are the classes?
Ans: RISE holds GED classes Monday-Thursday from 1pm-330pm. Depending on the results of the TABE Assessment, students are placed in the appropriate class level. Each student attends one reading class and one math class weekly (two classes total per week).
5. When can I take the GED test?
Ans: When the GED class instructor determines you are ready for the GED test, you can then be referred to a testing site.
Computer Literacy FAQ
1. How would Computer Literacy help me find employment?
Ans: You will learn how to create a resume as well as how to do online job searches.
2. How long is Computer Literacy training?
Ans: The computer literacy class is one(1) week.
Expungment Services FAQ
1. What is an expungement?
Ans: An expungement is the removal of non-conviction data from your criminal history record information, or arrest record. Convictions cannot be expunged from your record.
2. How can I get my record expunged?
Ans: RISE participants are eligible to have their record’s reviewed by an attorney from the Criminal Record Expungement Project to determine if any non-conviction data can potentially be removed. Ultimately a judge will make the final decision on whether or not your record will be expunged. This service is free for RISE participants and an attorney will represent you and advocate for you in court.
3. Can RISE help me with an expungement of a case that occurred outside of Philadelphia?
Ans: No. The Criminal Record Expungement Project works with RISE to expunge non-conviction data from Philadelphia County only.
4. If I am not a RISE participant, can I just come into the office to get an expungement?
Ans: No, this service is offered to qualified and active RISE participants only. However, you may refer to the, link below, to look for upcoming expungement events in your community.
Vocational Training FAQ
1. Why do I need Vocational Training?
Ans: Providing returning citizens with vocational training and work opportunities is a common strategy to discourage future involvement with the justice system. Of special concern are those individuals that have been released within three (3) years, out of work, and in other high-risk situations. R.I.SE. along with its partners have collaborated to implement a comprehensive approach that includes training programs that address the education and workforce needs.
Couldn’t find what you are looking for here? No problem! Come in and speak to someone—we will be glad to assist you. We have convenient walk-in hours.
Or feel free to give us call at 215-683-3370.